Last updated: 31 October 2026
Website administrator
This website (calmac.world) is an independent information website administered from Flat 6 Hamlyn Court, Darenth Lane, Dunton Green, TN13 2XU Sevenoaks, United Kingdom. Email: [email protected]. Telephone: 01732 913431. The administrator is the data controller for personal data collected through this website. This website is not affiliated with CalMac or Caledonian MacBrayne.
Contact form data collection
When you use the contact form we collect your name, email address, subject, message and confirmation of consent. Our server also processes your IP address temporarily for spam prevention and rate limiting.
Purposes of processing
- To read and respond to your enquiry.
- To protect the website from spam and abuse.
- To keep a record of correspondence where necessary.
Legal bases for processing
Under UK GDPR we rely on your consent (Article 6(1)(a)) and on our legitimate interests in responding to enquiries and keeping the website secure (Article 6(1)(f)).
Data retention
Enquiry emails are kept for up to 24 months and then deleted, unless needed longer to resolve an issue. Rate-limiting records containing a hashed IP address are kept for no more than one hour.
Email communications
We only use your email address to reply to your enquiry. We do not send marketing emails and do not sell or share your details for marketing.
Third-party services
Contact form messages are delivered by a transactional email provider (Resend), which processes the message on our behalf. The website is hosted by a server provider that processes standard server logs. We do not use advertising networks. External links (for example to calmac.co.uk) are governed by those websites' own privacy policies.
Security measures
We use HTTPS encryption, server-side validation, input sanitisation, spam protection and access controls. No payment or booking data is collected on this website.
International transfers
Our email provider may process data outside the UK. Where this happens, transfers rely on appropriate safeguards such as UK adequacy regulations or the UK International Data Transfer Addendum.
Your privacy rights
You have the right to access, correct, erase, restrict or object to processing of your personal data, to data portability, and to withdraw consent at any time. You may also complain to the UK Information Commissioner's Office (ico.org.uk).
Privacy contact
For any privacy request, email [email protected].